• 1. What domain name should I choose?
    • The choice of domain name depends on how you plan to use it. In most cases, it makes sense to choose one that is easy to pronounce and spell if you will be telling people about it over the phone. Above all, you should choose a name that is memorable and not confusing.
  • 2. How long will it take for my website to be designed?
    • The time it takes to build a site depends on the complexity of the site. If you have a deadline, we will work hard to meet it. The most common cause of delay is the content (text/images) from the client.
  • 3. Will we need to have a meeting to discuss the website design?
    • Most of the time, a meeting isn't necessary and the work is completed with only discussions over phone and email. We upload our work to private websites that only clients can access. We then work with you to discuss the site and review changes. The site isn't made available to the public until it looks and works exactly as you wish.
  • 4. How much will a website cost me?
    • The cost of a website varies depends on its complexity. We are happy to discuss your requirements and provide a quote at any time.
  • 5. Once my website design is completed, what after-sales service do you offer?
    • We fully support any website we design and are always available should you encounter any problems or require new enhancements. We also offers website hosting and maintenance.
  • 6. Do I have to keep my website with you forever? Can I move it to another provider?
    • You may move your site to another Web hosting service at any time. Once your design has been completed, we send you a copy of the site on CD.
  • 7. What photo, graphics and text formats should I use for my new website?
    • Please provide all text, photos and graphics in electronic form. For example, the output from a digital camera, Microsoft Word or a digital scanner. If this is not possible, we can help get your information ready for the website.
  • 8. Will my website design be search-engine friendly?
    • All our websites are created with search engines in mind, and all designs are compliant with search engine guidelines. It is a good idea for your website to be re-evaluated from time to time as search engines do alter their rules and algorithms. This will ensure that your site is up to date and compliant with new rules.
  • 9. I run a small- or medium-sized business and want an online presence to promote my business. What's the first step?
    • You need a domain name, a Web server and a professionally developed website. You also need the website to be uploaded to your host and promoted to search engines. We can help you with all aspects of getting a website up and running.
  • 10. Are there hidden costs with Web design services?
    • No. We discuss your website requirements and price accordingly. Once you have placed your order with us, we will adhere to our quoted price.
  • 11. Do I need a database for my website?
    • This depends on how much information you want to be displayed on your website. If you have many products and services, then it will be advantageous to have a database built into your design. We will discuss this with you in detail. If a database is advised, we will explain exactly how it will work. We will tailor your website design to suit your specific requirements.
  • 12. How do I update my website?
    • There are many different ways to update websites. The method you choose and the functionality we build into your design is solely up to you. If you have a small website of just a few pages and will only wish to make changes very infrequently, then usually it is more cost effective simply to ask us to carry out these changes for you.
      Other methods are largely dependent on how much data or information you have and how you store this information. We can provide an online content management system in which you can update individual products/pages/services or particular sections of your website such as company news.
      We also can provide functionality so you can upload your entire product catalog to the website in one action using spreadsheets. We can also add databases if you wish.
  • 13. Will everyone see my website the same way?
    • Your visitors will see some things differently depending on their browser, screen resolution settings and their computers. We design sites with that in mind and preview them in several browsers and resolution settings before publishing. As technology evolves, all websites need to be re-evaluated.
  • 14. Can you provide Web design and hosting services?
    • Yes we are a one-stop shop. You do not have to worry about who to call if you have problems. We can take care of everything from registering your domain name and designing your site to building it and maintaining it for years to come.
  • 15. Do you guarantee that my site will always be available?
    • Our web hosting service has been up 100%. We have the necessary backups in place to deal with the issue quickly should our servers have any problems in the future.
  • 16. Do you use Flash animation in your website designs?
    • Yes, we do use Flash when it's required. There are times when Flash animations can be an asset, but there are other times when it is not. For example, we never use Flash to create an entire website or even entire pages. Search engines are not able to read the content of Flash and, as a result, words used in animations are not indexed.
      It is best to use Flash for small banners, advertisements or demonstrations. Other animations should include some written text in the HTML so that search engines will be able to index the information on the site.
  • 17. How do I get my website on search engines, especially Google?
    • Modern search engines will find your site naturally, through links to your site from other sites. Google especially relies on your incoming links to determine popularity and relevance.
      What if I do not like the design?
      If you are not satisfied with the initial design, we will work with you further and come up with another design. Our aim is to design a website that you are completely happy with.
  • 18. What is the difference between a static site and a dynamic site?
    • Static Web pages always look the same and the content rarely changes. To make a change, you must create the page yourself or request a Web designer to do it for you. The newly created page and any images must then be uploaded to the Web servers. Dynamic pages are the opposite. They can change every time they are loaded (without anyone having to make those changes), and they can even change their content based on what your website visitors do.
      The dynamic page can be created to respond to information entered by your site's visitor. They usually store and pull information from an underlying database.
      Dynamic sites can reduce ongoing maintenance costs if you don't want to change things yourself with a Web page editor. They usually cost more to develop, as they require more complex coding. A content management utility also needs to be developed to help you manage your site.
      Many clients have a combination of dynamic and static elements in their sites. For instance, they might use dynamic pages for a product catalog where they have to change information or pictures regularly. The "Contact" and "About Us" pages are often left as static pages.
  • 19. When can I update my website content?
    • If the website we have designed for you includes a content management system (CMS), then you can access your administrative areas from anywhere as long as you have an Internet connection. You can make updates instantly and as frequently as you wish. If your website is smaller and designed without a CMS, you can update the HTML pages yourself. We also can update it for you.
  • 20. How many pages can I have on my website?
    • You can have as many pages as you'd like. In fact, the more the better from a search engine's point of view!
  • 21. I already have a website and it needs updating. Can you help me?
    • Yes. We are happy to look at your existing site and give you a quote for updating it.
  • 22. Do you redesign existing websites?
    • Yes. We can redesign existing sites and retain your organization's style or give you a completely new look. We also can provide a free website evaluation. We will show you how your site can take advantage of the latest Web technologies.
  • 23. What can you help me with?
    • We can help you prepare cost analysis, establishing team roles, creating roadmaps. Defining business goals, key business values, target users, main features, prioritising service and quality. In terms of project development we prepare server-side architecture, front end, back end, graphic and UX design, and create back-office consoles. We are also happy to advise our customers in terms of budgeting, scheduling, risk management, and business model creation.
  • 24. How do I create a product with you?
    • If you have an idea contact us by our online form, e-mail or phone or chat. We'll meet and talk it over. Just be sure to prepare as much info about your idea as possible, it will smoothen the meeting and benefit further cooperation.
  • 25. Should I create a mobile or a web app?
    • Both have their benefits and flaws. Mobile apps are surely more expensive but can provide you with many more data collecting, monetisation capabilities than web applications. Progressive Web Apps are a good compromise between a mobile and web app — you can  learn more about PWA on our blog. But remember that sooner or later you may need both a mobile and web app and when that moment comes we are here for you :)
  • 26. What do I need to know before contacting you?
    • Well, the most important thing to know is what you want to accomplish. Why do I need this software? What for? What should it do? Having a clear vision in mind is crucial when ordering a software application. You don't want to spend many months developing it with us without being sure what you need. If you have no experience in app development feel free to read our blog entry on that topic. We'll also be glad to help you get started, building projects from scratch is nothing new for us.
  • 27. Do I need to be tech-savvy to cooperate with you and order a software application?
    • You certainly do not have to be a software development expert, that's what we're here for :) We welcome your experience in that matter if you happen to have any, but are prepared to guide you through the whole process and explain everything. Focus on your needs and we'll deliver what you require.
  • 28. How much time will it take for you to make my app?
    • To give you a precise answer we must prepare a project scope and create a budget. We shall tell you how much of that scope can be completed within the budget and we'll be able to estimate how long it will take after at least a week of work.
  • 29. How do you guarantee product quality?
    • We evaluate the result after every two weeks, we test our work (we conduct both development and acceptance tests), we present it to you, we apply your feedback so you know you get what you are paying for.
  • 30. How can I be sure you work at my project as much as you declare?
    • We thoroughly monitor our developers and control how much time they spend on each task down to the exact minute.
  • 31. I want to be involved in the app development process, do you have a problem with that?
    • Not at all! We want you to be sure you'll receive the product you desire. From the planning stage to each finished version, we invite you to evaluate and improve our work. Our philosophy is to work with the client, not merely finish given tasks. We are always ready to listen and communicate.
  • 32. Why should I choose you and not hire my own software development team?
    • Hiring your own software developers can be a really smart choice, however, the recruitment process is time-consuming and the costs of keeping an in-house programming team are very high. You'll probably need to employ your own  software engineers sooner or later but hiring us can help you save a lot of money and time (which is basically the same in a business project).
  • 33. What platform is used for the Ecommerce site and is it secured?
    • This platform is developed on .Net Framework and it’s the most secured platform. ASP.NET has more security features built in by default
  • 34. How can I add multiple products to the system.
    • We will provide upload Products or clone Product feature
  • 35. How can I benefit from this system?
    • It provides an overall tracking of the customers and orders placed. Also , all products and reports can be seen from a single system which can help the business to grow
  • 36. I am using a POS that provides these features. What makes it different?
    • POS system is mainly used for tracking orders . This system provides an opportunity to stand out in the market , where clients can place order online. Most convenient method used now. Also, along with the website , domain and cloud storage you get all the features in backend to monitor . Helps the company to market their products and increase their brand
  • 37. How can the orders from store linked to the system?
    • Based on the POS system used , either orders will be integrated or we will give an option to upload orders
  • 38. Can I get more customized reports?
    • Yes. But it comes with a cost.
  • 39. Can my existing customers be linked to the system?
    • Yes
  • 40. Can we send SMS notification to clients on Discount?
    • Yes. This comes under the Marketing Plan
  • 41. Can the products added in the system be removed from website view?
    • Yes. There is a checkbox option ‘Published’ provided
  • 42. What is the storage space provided?
    • Approx 5 to 8 GB based on the chosen package.
  • 43. How is the load on the server managed?
    • The solution provided is on the cloud , and the load balance is handled
  • 44. Is my data safe?
    • Yes . All data is backed up every day and is secured.
  • 45. Are the customers password safe?
    • Yes. The passwords are stored in a highly encrypted manner and cannot be decrypted.
  • 46. Can my orders be tracked on Live tracker?
    • Yes . This can be done with additional cost.
  • 47. Can I boost my products on Social media directly?
    • Yes . This can be done with SM integration. This will be charged
  • 48. Can the catalogues be downloaded by client?
    • Yes. We can provide an offers page to display all offers and download catalogue.